Rule 3(2) of Information Technology Rules, 2021

Statutory Grievance Redressal Mechanism

Designated Grievance Officer, Complaint Redressal Procedure & Cyber Safety Helpline

Designated Grievance Officer

Appointed under Rule 3(2) IT Rules, 2021

Designation Nodal Grievance & Compliance Officer
Official Email VISHALALONE2@GMAIL.COM
Direct Helpline / WhatsApp 9096132903
Postal Address Near HP Petrol Pump, Chamorshi Road, Gadchiroli - 442605 (MS)
Working Hours Mon – Sat: 10:00 AM to 6:00 PM IST

Legal Timelines (Rule 3(2)):

• Acknowledgment: Within 24 Hours

• Disposal/Resolution: Within 15 Days

• Emergency Nudity/Impersonation Takedowns (Rule 3(2)(b)): Within 24 Hours

File a Formal Grievance or Violation Report

Any user or affected third party can file a complaint regarding fake profiles, impersonation, obscenity, financial fraud, or harassment. You will receive an immediate Complaint Tracking ID.

Minimum 20 characters required. Be as detailed as possible.

Government of India Cyber Crime Helpline

If you have been a victim of online financial fraud or severe extortion:

Call 1930 (National Helpline) www.cybercrime.gov.in

Law Enforcement Agencies & Police Authority Protocol

In strict compliance with Rule 3(1)(j) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, budhist matrimony agency Matrimony Agency extends complete cooperation to lawful requests from Indian Police, Cyber Crime Investigation Cells, and Judicial Authorities.

Statutory 72-Hour Turnaround Lawful requisitions under Section 91 CrPC / Section 94 BNSS are processed within 72 hours of verification.
Dedicated Nodal Official Email Official inquiries must originate from official government domains (e.g. @gov.in / @nic.in / @police.gov.in) to grievance@lagnadu.anikav.com.
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