Consumer Protection (E-Commerce) Rules, 2020 Compliant

Subscription, Cancellation & Refund Policy

Transparent billing, digital subscription delivery, and refund guidelines

Last Updated: October 03, 2026 • Effective Immediately

1 Digital Subscription Delivery

budhist matrimony agency Matrimony Agency offers premium matchmaking memberships and plans that unlock contact details (phone numbers, email addresses), express interest limits, chat access, and advanced profile filters.

Upon successful completion of payment through our secure authorized payment gateways, premium membership privileges are activated electronically and delivered instantly to the user's account.

2 Cancellation Policy

Members may cancel their auto-renewal or delete their account at any time through their Dashboard settings. However, cancellation of a paid membership does not entitle the member to a cash refund for the unused days of an already active billing cycle, as digital services are provisioned upfront.

3 Refund Eligibility & Exceptions

Because budhist matrimony agency Matrimony Agency provides immediate digital access to private verified contact details and search services, payments made for premium subscriptions are generally non-refundable once any contact detail has been viewed or digital service utilized.

Circumstances where Refunds ARE Issued:

  • Duplicate Payment / Double Charge: If a technical glitch causes the user to be charged more than once for the same subscription order.
  • Payment Debited but Membership Not Activated: If funds are deducted from your bank/UPI but due to a gateway timeout the subscription was not credited, and cannot be activated within 24 hours.

4 Refund Process & Timeline

To request a refund in eligible cases of duplicate charges, email us at VISHALALONE2@GMAIL.COM with your registered mobile number, payment transaction ID, and bank deduction screenshot.

Approved refunds will be processed back to the original source of payment (Bank / Credit Card / UPI) within 5 to 7 business days as per banking and payment aggregator guidelines.

5 Customer Support Contact

Billing Support Email: VISHALALONE2@GMAIL.COM

Support Helpline / WhatsApp: 9096132903